FlyerTalk Forums - View Single Post - new “Customer Facility Charge” on HLE rentals?
Old Aug 31, 2010, 12:03 pm
  #1  
ImperialProbeDroid
 
Join Date: Jun 2006
Location: airport hotel bar (still drowning my sorrows about being blasted by Hans Solo on Hoth)
Programs: AAdvantage Platinum, Hertz President's Circle, Marriott Gold Elite, SPG Gold, and Chick-Fil-A A-List
Posts: 32
new “Customer Facility Charge” on HLE rentals?

I noticed this when checking rates at the Hertz website for a few potential rentals from Hertz Local Edition (HLE) locations in Austin.

Customer Facility Charge (CFC). $3.50/day. Excerpt from Hertz website “The Airport requires that all car rental companies collect this fee. The money collected is used to pay for new car rental facilities.” $3.50/day.

Airport Concession Fee Recovery On Flight Arrivals. $1.20/day
I confirmed the CFC with a Hertz reservations associate – but he didn’t see the Airport Concession Fee for Austin area reservations. So it looks like another rental car company stealth rate increase - think “Energy Surcharge.”

For now - Avis isn't charging a CFC or Airport Concession Fee at their Austin area off-airport locations.
ImperialProbeDroid is offline