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Old Aug 30, 2010, 1:04 am
  #10  
BoeingBoy
 
Join Date: Apr 2006
Location: High Point, NC
Programs: None
Posts: 9,171
Originally Posted by awaflyboy
By accepting the claim stub the pax agrees to the terms printed on it.
There's a term for that type of "contract" but it escapes me at the moment. The point, however, is that they don't always hold up in court. I suspect that a small claims court claim would be successful since no where on the website does it say that damaged "fragile" items will not be covered at any time. Rather, the website makes it clear that US will accept "fragile" items as checked baggage (normal or valet) as long as the item is properly packaged. And who would make the determination? The agent who did not have BobbieMusic complete the waiver of liability form as stipulated on the US website.

BTW, I thought US had standardized it's baggage policy. Mainline/Republic flights didn't do valet check any more while the other Express did. Was I mistaken?

Jim
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