Originally Posted by
RAPC
No they shouldn't IMO. I am sorry to hear about the incident, it looks a nasty wound. If the hotel are not working with you, then the best bet as magiciansampras says is to engage with a lawyer and get some advice.
If Starwood doesn't govern their hotels and set some level of standard for insurance/compensation then what benefit do I have with regards to safety versus staying at any random hotel in China?
Starwood brands itself as a
single company or at least as a parent company, shouldn't it act accordingly?