Had a Club Room with F&F rate.
Great hardware: room is huge in size and I really loved the design, the big sofa and the round bath tub. Best room we had in Shanghai.
Location: ok, there are better locations, but subway is very near. Other places we tried (such as Intercontinenal Shanghai Expo or Park Hyatt) weren't nearly as convenient.
Service: Not good. Several issues, quasi nonexistent concierge, lack of problem management training. It gets even worse at the Intercontinental Expo.