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Old Jun 18, 2010, 4:42 pm
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FreFly
 
Join Date: Oct 2007
Location: USA
Programs: UA (1K, 2MM), AA, Avis, National
Posts: 867
CITI charges treated as cash advance

Apparently at least some CITI CCs treat charges from financial institutions as cash advances. My mortgage processing fee (not a payment) appeared on my statement as a cash advance. The mortgage bank says they did a regular charge, they cannot do a cash advance for this transaction. CITI rep claims there was a notice saying that CITI will treat all financial institution charges as a cash advance, but agreed to remove the charges and fees as one-time exception.

Treating something that is not a cash advance as a cash advance is a highly misleading practice that appears to be relatively new. What's next -- charges by state agencies (like DMV) treated as cash advances?

To avoid surprises, it would be helpful to compile a list of CCs that do this. I'll start: CITI Platinum Amex.

Last edited by FreFly; Jun 20, 2010 at 2:55 am
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