FlyerTalk Forums - View Single Post - Tumi warranty not lifetime!
View Single Post
Old Mar 26, 2010, 4:56 am
  #14  
RichardInSF
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,844
When I say Tumi has cut off discounters, I mean recently -- starting in the last 12 months or so. Before then Tumi was readily available everywhere at discount. The Tumi outlets still exist (although I can't find them listed on the Tumi website) but the only ones west of the Mississippi are in the SoCal desert, Houston, and Honolulu. It seems like a deliberate unstated change, clearly to preserve retail prices and hence image -- directly contradictory to the service degradation.

It's great to hear that TP Plat 5 also has screws rather than brads, another one to add to the list.
RichardInSF is offline