Originally Posted by
dw8146
No problems for me at the JW and Marriott in Bangkok. I used email to confirm that my GF would be checking in ahead of my arrival. I called US reservations to get the property's email address.
Actually, I saw this issue in reverse be a problem at the JW BKK. The wife had checked in first. The husband and I got to the hotel at the same time, but they would not give him the key because his name was not put on the room when she checked in. He was pleading with them not to call her because she was already asleep and he didn't want her to be woken up. Ultimately, though, the hotel did call her and he got the key to the room.
I'm not faulting the hotel, which does need to consider the safety of the guest, but I'm just relaying this as a warning that if there is another person checking in later, make sure the front desk puts that in your record, too.