Dear Frequent Flyers,
just called up Senator Service Hotline here in Austria and almost went through the roof:
I cannot collect ANY miles for my flight IST-BKK on Turkish Airlines First Class. Although it is StarAlliance member and ALL classes are eligible the only class excluded is FIRST CLASS A (restricted)!!!
How is it possible that a 4000€ ticket is not eligible for ANY miles??
Can anyone come up with a reasonable explanation and maybe even tell me WHEN this crazy term was introduced...?!
Any chance to still get the miles?
Regards,
Gerald