FlyerTalk Forums - View Single Post - Reservations line call back model - new? (Virtual Hold)
Old Jan 8, 2010, 7:57 am
  #14  
freeflyin
 
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
I used this feature two days ago and never got a call back.The hold time was 18-23 minutes at the time and I waited 2 hours before giving up. I also emailed WN the same evening and never got a response.

Maybe this was a fluke,but since this is the first time I've used this,I am not impressed.
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