My trip is ruined & i havent even left yet :(
Thanks for your reply Fawaz, i recieved a reply saying -
"We regret to inform you that we are unable to accommodate your request as the fare rule states that changes are not permitted for your ticket."
Surely people make mistakes like this and are able to rectify them, its exactly the next month i wanted to book - a simple computer error.
Does that mean i cant get a full refund either?