Originally Posted by
SanDiego1K
I was on an AA flight from ORD to SAN on Monday. There was a couple with 14 month old triplets in the boarding area. You can imagine the attention cute red headed triplets got. The father boarded with his group, carrying a car seat and some bags. After the entire flight had boarded, he was able to get off and go to help his wife board. An FA was somewhat caustic, telling him he shouldn't be getting off the plane once boarded. He said that they would prefer to preboard, but that AA did not allow it. In a few minutes, back he came with his wife, 3 babies, and additional bags.
I can confirm AA still does not allow pre-boarding with infants (as of 12/09) even when specifically requested. The exact response from AA personnel was "you can board with zone A". We then decided to wait until the very last minute to board which delayed the departure slightly. It seems it would be in AA's interest to pre-board infants as much as ours (family). We are dropping our rewards program with AA and are considering alternatives.