Originally Posted by
GrizShel
She stated they would make me AAdvantage Gold immediately (meaning on the day I start the Platinum challenge). She said all of this would be in writing, however, this is missing from the email she sent me.
Originally Posted by
dstan
This has not been the case previously, but IIRC, someone else reported this recently as well, perhaps upthread. It could be that the protocols have changed, but they're still using the old email - compare what you received to what's in the wiki.
I asked about getting Gold immediately when signing up for a Platinum challenge and was told "that's supposed to be for people who have status with other airlines". So I said, "Oh, okay", but then the Aadvantage customer service person said "but I'll do it for you anyway".