Originally Posted by
sophiegirl
1) evidently that is what housekeeping does. how that is OK and calling an exterminator is not is beyond me...as I find it hard to believe all vacuums are carried outside by the staff and carefully emptied.
My biggest issue is that the staff knows about the problem in these rooms, and are using them anyway. (or perhaps it is happening in so many rooms, they no longer can know for certain which rooms are affected)
If killing them is illegal, I can surmise that Hyatt corporate DID advise them against an exterminator...but cannot think they would encourage them to still use the rooms!
And although we certainly did not enjoy the stay, nor how the staff handled the problem, I have to say that we do feel some degree of sympathy for the hotel - knowing you have a bug problem; being unable to correct it, and having to listen to complaints every morning for 2 months of the year cannot be enjoyable!
after a little bit more research, it seems like in tennessee the exterminators are not allowed to exterminate them, but there is no law specifically forbidding people from killing the lady bugs. i was able to find out that the reason for the ban on killing is that the lady bug is the state insect in tennessee. still can't find anything that gives me any reason to believe NC has a similar law.
while i do have some sympathy for the hotel, there has to be some way they can at least minimize the problem. what do other hotels in the area do? what if they were to somehow seal the doors more properly. there has to be something