FlyerTalk Forums - View Single Post - Bonus bucks questions and issues [Merged threads]
Old Mar 13, 2004, 9:43 am
  #5  
longing4piedmont
 
Join Date: Feb 2003
Location: HKY
Programs: DL-DM MM & RW, UAL- PS, Marriott Lifetime PLT, SPG-PLT, Hilton-Gold
Posts: 4,468
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by happywanderer:
I used $200 in bonus bucks for a 4-night stay at a London property recently. Because $200 was a little more than a one night's room rate I have been advised that I would receive only credit for a three-night stay. My protests have fallen upon deaf ears. Anybody else have this experience? I have always assumed that bonus bucks were the same as cash.</font>
If you are having trouble resolving this, try emailing [email protected]. They (MR) have given inquiries to this address a high priority and you should get a response in less than 24 hours.

Since it is a weekend you may not hear anything until Monday. Just email them the details of the stay and I'm sure it will get resolved to your satisfaction.

Let us know if it works!
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