Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,484
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I've been silver, gold, and plat over the past few years, and the treatment I get on the phone from them all seems about the same and good.
Since I live in AZ and generally call in the evenings, most times I get agents at the Tempe res center. When I've called during the day, I usually get the East Coast agents, who don't seem quite as friendly. But I didn't see any difference among the service I received from any.