Originally Posted by
stealthnc
Hi out there, as a relatively new returning member to the Gold ranks (after a multi-year absence before I moved back to Charlotte), I was curious as to the consensus out there on the support quality you get from the Gold Preferred Desk vs. Silver vs. Platinum vs. the general 800 #. I have heard that the CP desk is amazing. Just curious what folks have found out there...
Unless something has changed, the Silver, Gold, and CP lines are all based in Winston-Salem, NC, and are all good.
Plat used to still be AZ-based and I did not find them as helpful when I was Plat.
The CP agents are stellar.