FlyerTalk Forums - View Single Post - UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)
Old Nov 18, 2009, 6:03 am
  #167  
Paolo01
 
Join Date: Mar 2007
Location: IAD, DCA, SAN
Programs: UA 1K, Hertz PC, AMEX PLAT
Posts: 1,236
Capt. Flanagan in the Washington Times

If I missed this in another thread, mod please merge this or close it.

Capt. Denny in the news. I actually caught this article on my Mon DCA to ORD flight. The author runs into the mythical Capt. Dennis J. Flanagan.

http://www.washingtontimes.com/news/...ns-top-praise/

Meeting Mr. Flanagan a day after another United pilot was arrested in London for showing up drunk at work was a good advertisement for the embattled airline, which, like many in the industry, is struggling to improve its customer-service image. Mr. Flanagan said he tries not to get involved in management and labor controversies, but simply to do his job and leave his customers satisfied as they get off his plane.
United has many fantastic pilots and crews. We have all flown flights that have an exceptional flight deck with fantastic crew coordination across the entire plane. I have only flown on one Capt. Denny flight and he is simply the best. It is good to see him getting some public recognition. ^
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