Potential Loophole? Non-refundable become refundable
So if someone bought a non-refundable ticket online, does this mean that if they showed up at the airport and claimed that they didn't have the credit card used to purchase the ticket that they would get a full refund.
The usual procedure would be for the airline to issue a refund to the original form of payment and then collect payment for a new ticket either in cash or another credit card. What if the passenger didn't have enough cash and does not have another card?