FlyerTalk Forums - View Single Post - Does US have a 24 Hour Penalty Free Cancellation/Refund Policy?
Old Aug 17, 2009, 9:11 am
  #9  
kudzu
 
Join Date: Nov 2003
Location: AVL
Programs: AA EXP ; Cunard Plat
Posts: 4,211
Originally Posted by notmypetunia
Oh, I thought putting a reservation on hold meant that the airline would guarantee a hold on the seat but not the fare.
I remember that used to be the case; in looking again, whatever provision they had about no-fare-guarantee is no longer there and it appears they'll now hold both the seat and the fare....

From US Terms of Transportation

4.4 24 Hour Hold Policy
US Airways will hold a customer’s telephone reservation without payment or penalty, upon request, for a maximum period of 24 hours. This policy applies to domestic refundable as well as non−refundable fares.

A telephone reservation is defined as an itinerary or trip for which payment has not been received. Once a domestic ticket is purchased using a nonrefundable fare, the applicable fees will be collected for any itinerary change and refunds will not be issued.
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