Wow, a "Hacker Defense", very interesting, and innovative.
We rarely get a clear understanding of the mechanics
of mistake rates, but I usually assume some internal
problem, i.e. fat-finger error, etc.
Has anyone seen this "Hacker" issue invoked before?
I don't remember any such case.
Now, if someone hacked into my Schwab account
and fiddles things around, Schwab has a clear
policy that I will be protected.
What that is worth is a different question, but at least
they have a public policy to take responsibility in such cases.
Anyway, this newspaper article is hardly a
defiinitive response from IHG,
.....but, I am not bookiing any air
to Marco Polo airport just yet !