On August 3, 2009, Bob Burns at TSA blogged (in a post titled "
Got Feedback: Happy Birthday!") about the success of the "Got Feedback?" program he administers, then posted the following
comment:
If you have sent something to Got Feedback and requested a response but have not heard anything, please send me an e-mail at
[email protected] so I can figure out what's going on. 'll work with you and the CSM to get your feedback addressed.
Blogger Bob
TSA Blog Team
I have submitted two comments there that link to this thread and explain the 50% response rate that I observed using "Got Feedback?", but neither has been approved. Comments submitted by other people after mine have been approved.