FlyerTalk Forums - View Single Post - Giving Austrian Airlines a Whirl: IAD-VIE-IAD OS94 / OS93
Old Jul 22, 2009, 3:00 pm
  #1  
Condition One
 
Join Date: Apr 2003
Location: IAD
Programs: Free Agent
Posts: 1,937
Giving Austrian Airlines a Whirl: IAD-VIE-IAD OS94 / OS93

After taking advantage of low spring summer fares ex-IAD to Europe numerous times, I figured I’d stay at home during the summer, especially with the traditional spike in fares. However, after being grounded for just a month (and no work boondoggles in sight), I started getting a major case of wanderlust. Not willing to pay the steep increase in fares, I instead turned to my United miles. Seeing that I was looking for award travel 4 weeks out for mid to late July, I doubted that I’d be able to find anything either to Europe or Asia. But as many FT’ers espouse, the thrill is in the hunt.

Having lots of time and with help from the ANA tool, I set off to thwart United’s StarNet blocking. The ANA tool showed plenty of LH C and F availability transatlantic, but a quick phone call to Reservations showed that StarNet blocking was in full swing. Which left me with three possible options: OS to VIE, ANA to NRT, or SAS to CPH (which I believe is never available) - there was no way I’d be willing to redeem my miles in C or F on UA metal.

Although it was summer, due to the drop in premium travel, I was hoping for last minute award availability. Performing an ANA search every day or two, nothing turned up. There was spotty availability, but nothing that I could use. Finally, I noticed that OS opened up a C award to VIE for the following week. To my surprise, the flight wasn’t blocked and I jumped on it faster than you could say wiener schnitzel. I had spent a few hours in Vienna about 12 years ago in transit, and always promised myself that I’d return. Looks like I finally had my chance! I got the usual eye rolls from my co-workers, but they’ll be appeased by the Imperial Torte I brought back with me.

I’ve heard excellent things about OS catering by CO & DO, and needless to say, I was not disappointed in the least. Not being able to find any trip reports on my upcoming flights, I decided to write my own in hopes that this will help other people down the line.

7/17/09 OS94 IAD-VIE

Driving through extremely heavy rain, I made it to IAD and checked in at the OS counter. I saw an Economy line, but no marked Business class line. There was a separate line, but it led towards future ticketing. I later found out that was the Premium line. But as the economy line was short, and I had some extra time, I didn’t mind the wait. After receiving my boarding pass, I decided to brave the IAD Premium security line (I’m still in mourning over Clear). Surprisingly enough, I was through in less than 5 minutes. I walked over the LH Senator lounge, and checked it out for the first time. From what I’ve read, the LH lounge offers access to UA domestic flyers. If that’s the case, I’ll be canceling my RCC membership next year. There’s no free Wi-Fi, but I have a broadband card, so all was good. I spent my time browsing the Internet and tried not to eat too much in anticipation of the meal ahead.

Upon boarding, I was handed a bottle of water in the jet way. This is standard for Business and Coach passengers. A very nice touch. I settled in 3A and found the seat extremely uncomfortable compared to United’s 777 C seat. The seat and controls reminded me of the old United First seats on the 767. But once I was able to recline a little, comfort improved dramatically and was more than acceptable. The seats are bit on the narrow side, but not too shabby. 27 of the 30 seats in Business were occupied. I don’t think any were non-revs or upgraders (unlike United). After taxiing a bit, the engines spooled down and we were informed of a one hour ground stop due to traffic congestion around JFK. The pilot asked us to make ourselves comfortable, and the flight attendants made their rounds serving drinks and pretzels. The time flew by (thanks to my broadband card), and we were soon on our way.

I normally go straight to sleep on eastbound Europe flights, but I forced myself to stay awake for the meal:

Dinner

Appetizer:
Potpurri of antipasti
Mediterranean style prawn salad (leaf salads, lemon oil dressing)

Soup:
Curry Pumpkin Soup

Main:
Fillet of beef with tarragon sauce (roasted potatoes / sautéed leek)
Swordfish brochette (red pepper confit / sautéed leaf spinach / lemon pepper risotto)
Linguini with buffalo mozzarella (cherry tomatoes / pines and artichokes / arugula salad with olive oil balsamic dressing)

Dessert:
Assorted cheese & exotic fruit from our trolley
Viennese apple strudel / vanilla sauce
American marble cheesecake
Vanilla Parfait (ice cream)
Freshly brewed coffee or tea
Digestives from our trolley

As I said earlier, catering was from DO & CO. Wow! Having flown LH and SQ F (UA doesn’t belong with those two), the food blew away what I’ve previously encountered. Quality was higher than both, as well as presentation. The only difference was that the wine list was nothing compared to SQ or LH.

I started off with the Prawn Salad, which was a very decent size, with three large prawns. The Curry Pumpkin soup sounded a bit weird, but was delicious. I’m not a fish person (I had originally ordered the beef, but told the flight attendant that I was flexible if they were short), but the swordfish was amazing. It was served on a skewer, and was tender, moist, and flaky. Slices of lemon were skewered as well, which enhanced the taste. There was also constant roll service. For dessert, I chose the apple strudel with ice cream, along with some extremely fresh fruit. That was the best meal I’ve had on a flight hands down. And it was the only time I wished that I had a camera. I’m going to have to get one of those contraptions one of these days…perhaps if I book another OS C flight. Had OS served Krug, I would have been in heaven. I found service to be a bit slow though.

Also, OS offers a coffee menu of perhaps a dozen varieties of coffee and coffee drinks that they can concoct for you. Very Viennese. I was tempted, but I can’t fall asleep within 6 hours of drinking that stuff. The galley chef passed out chocolates after all the dinner items were taken away.

Reclining the seat to a lie flat position, I found the bed to be extremely uncomfortable due to a wedge right where my butt was. This was the first time I wished I had an extra 20 pounds to cushion myself The seat also inclined downwards, which meant that I had to rely on my feet resting on the seat in front of me to stay in position. The pressure on my feet was rather annoying. One thing I liked about the seats was that the person in front of you didn’t recline in your personal space; you could get up from your seat without being blocked in. Despite the discomfort of the seat, I managed to get 4 solid hours of sleep.

I liked how OS handled their breakfast service. Shortly after takeoff, we were handed a piece of paper and pen, asking us to select what we’d like in the morning. I forgot what the main choices were (I know one was an omelet), but I just opted for the muesli with honey and tea. Roll service consisted of the same selection as the night (well, just hours) before. Oddly enough, there wasn’t a morning towel service. Perhaps I slept through it?

Due to the ground delay at IAD, we arrived 40 minutes late. The crew announced several times over the PA that anybody making connections would make their next flights. A very nice touch.

7/22/09 OS93 VIE-IAD

Having a light breakfast in anticipation of another great meal onboard, I took the CAT to VIE. My impression of the airport on arriving and departing weren’t positive. It seemed rather chaotic compared to other European airports I’ve flown through. There’s a bevy of shops prior to a checkpoint, where only ticket holders were allowed. Security checks are accomplished right outside your departing gate. I received my boarding pass, and went to the Austrian Airlines / Star Alliance lounge after the ticket checkpoint. The lounge had the usual booze, scrambled eggs, roasted tomatoes, soft drinks, and free internet (both wired and Wi-Fi).

There were 17 of 30 C seats occupied on my flight back home. Service was much faster than my outbound.

The lunch menu was as follows:

Antipasti from our trolley
Smoked trout with chive cream
Seafood salad
Marinated zucchini and eggplant
Crispy pork salad
Cheese “borek”
Styrian chicken breast / leaf salads

Soup
Creamy apple celeriac soup

Main
Fillet of beef (soya tomato vegetables / wasabi puree / leek)
Grilled Seabass (caper lemon butter / Mediterranean vegetables / rosemary potatoes)
Viennese style deep-fried chicken (potato-field salad)

Dessert
Assorted cheese & exotic fruit from our trolley
DO & CO’s almond cherry tart
Chocolate Banana Cake
Homemade mascarpone parfait
Freshly brewed coffee or tea
Digestives from our trolley

For the appetizers, I had the cheese “borek”, which was like a thin spring roll, but filled with cheese. I also took the chicken breast (fried) and crispy pork salad, which was fried something (skin? I don’t think I want to know) with an Asian style dressing.

The cream soup was quite good. Hints of celery, but I couldn’t discern any apple. I had the beef this time (a bit well done…it reminded me of United's filet), which came with sprouts in a very salty soy sauce and wasabi mashed potatoes. For dessert, I chose the almond cherry tart (actually a muffin), and the mascarpone parfait (vanilla ice cream served on top of mascarpone). Another excellent meal!

Snack before landing:

Main
Artichoke Ravioli (seasonal salads / olive oil balsamic dressing)
Chicken tikka brochette (leaf salads)
- both served with ovenfresh bread selection

Dessert
Traditional apricot sweet curd tart
Freshly brewed coffee or tea

For our snack, I chose the chicken tikka. It came skewered on a stick and was very tender and moist. It came on top of a salad, with a side of cucumbers in a thick cream and dill sauce. The apricot tart was more akin to a coffee cake. Chocolates were passed out prior to landing.

The Wine List was the same in both directions:

Champagne / Prosecco
Haton Champagne (Jean-Noel, Damery, France)
Le Borgate Prosecco, Vento (Imbottigliato de Vinicola)

White Wine
Gruner Veltliner, 2008 (Freie Weingartner Wachau)
Riesling, Kamptaler Terrassen 2007 (Weingut Brundlmayer, Kamptal)
Spatrot, Klassik 2007 (Weingut Gebeshuber, Thermenregion)

Red Wine
Pinot Noir, 2004 (Weingut Hopler, Mittelburgenland)
St. Laurent, Classic 2006 (Weingut Fischer, Thermenregion)
Villa Antinori, Toscana 2005 (Weingut Antinori, Italien)

Dessert Wine
Kracher Cuvee Beerenauslese (Weinlaubenhof Kracher, Burgenland)

Beer
Austrian beer
Non-Alcoholic Beer

Soft Drinks
Sparking or still mineral water
Coca Cola Classic, Coca Cola Light
Sprite
Schweppes Tonic Water, Schweppes Bitter Lemon
Orange / Apple / Tomato Juice

Spirits
Campari
Absolut Vodka
Gordon’s Dry Gin
Chivas Regal
Remy Martin VSOP
Bailey’s Irish Crème
Reisetbauer Marille (Apricot brandy)
Fernet Branca (forgot what this was)
Portwein Burmester

Bottom line is that OS C longhaul has the best catering I’ve encountered. They say LH F has the best presentation, but I believe OS definitely wins in this category. When Austrian says that they have a restaurant at 35,000 feet, they’re not kidding! The seats aren’t very comfortable, but the food more than makes up for it. Service was excellent, and I thought that a galley chef that put together the food was a nice touch. I’m planning on going to Salzburg next year. I’ll definitely be taking OS C across the pond again (I promise I’ll buy a camera to properly document the catering). I also am curious to see if I can connect through VIE for my future Europe travels.

Last edited by Condition One; Jul 22, 2009 at 3:07 pm
Condition One is offline