Originally Posted by
tonypct
Thank you me4Yankees for your terrific notes updating us on the Q&A session. I'm also glad to hear the mood was positive. Quite honestly, I was a little concerned that it might have turned into a public bashing of Delta.
The session started out in a very light and funny way. Josh presented slides of very harsh and critical FlyerTalk quotes about delta.com, then he presented a slide with a photo of his kids saying even they aren't happy with the website. It was a great icebreaker and I think his sense of humor really set the tone for an open and positive exchange, IMO.