Shocking. I was very surprised to read this given the very positive things I've heard about OpenSkies. But once you got to the parts about the plane and crew, it seems very clear what happened-- OP got a l'avion plane with a l'avion crew, which, for now, is still clearly a very different airline than the original OpenSkies. It's almost false advertising.
Is it really true that the US-based flight crew is leaving? To be replaced with this crap service? Sad.
Read a recent very positive trip review posted over on airliners.net (link below). This review is about the original OpenSkies product. It is unfortunate that the OP had to go through what they did. Is it luck whether you'll get a former l'avion plane and crew, or can you tell which flights will be operated by them?
http://www.airliners.net/aviation-fo...d.main/148954/