FlyerTalk Forums - View Single Post - Upfared itinerary On Hold (with cleared SWUs / eVIPs) gets downfared upon purchase
Old Mar 27, 2009, 1:34 pm
  #10  
sukn
 
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
Originally Posted by pdog02
That's what the folks at AA web services call a WAD, ie working as designed. One cannot purchase an upgraded itinerary on AA.com as the site will auto rebook into the lowest fare and reprice.
As an EXP using SWUs you can certainly hold the booking, but need to call back to the EXP desk to complete the transaction. Now ya know that.
I do not believe the statement in bold is completely accurate. You can attach an eVIP to a held reservation without actually processing it. It holds the upgrade space in the reservation but online it still shows the originally booked class of service and allows you to purchase the reservation online. Once the reservation is purchased, obviously one has to call reservations to process the upgrade and select the seats in the upgraded cabin.
sukn is offline