The reason is because as a NW Plat scum you have taken away an upgrade from a DL Medallion member and for this you must be punished!
Punishment consists of having to spend valuable time trying to OLCI, then try using the airport kiosk, then when that fails having to get in line to see an agent. Once you see an agent they will insist that you are a total moron, and that YES, you can use the kiosk. They will then walk you over to the kiosk and try every conceivable way of pulling up your ticket (CC, Flight #, Confirmation #). After the mandatory 5 minutes of fooling with the machine they will walk back behind the counter and try to pull up your itinerary.
After a few minutes of looking perplexed they will print your BP, hand it to you, and swear that they have never seen this before.
Rumour has it DL IT dept. has a fix for this, but DL Management has forbid them from implementing it a while longer. This way they have more time to get all the NW Elite trash in line.
