John, it looks that way. I don't know whether to wait it out or redo the weeks miles as I need the 4100 miles to add to the miles I will get from April's trip for a free ticket BNE-PPT in early 2010.
I use IE for game playing as FF is my "normal" account which I use for email and IMs. So I can pop in and out from business as usual on FF and keep the games in the background on IE.
The last time there was a black hole was early Nov, right? I was on a trip and not playing at that time. No one ever got those miles, did they?
I got a canned email from LSC about the missing miles, they didn't even specifically acknowledge that it was a mileage redemption as it looks like the email they would send for physically posted prizes.
Thank you for contacting Live Search Club Support. After an order is placed you will receive a confirmation number and email. Your order is then processed for compliance with our Terms and Conditions for fair game play. After an order is processed, found to be in compliance with our Terms and Conditions, and ready to be shipped, you should receive a second shipping confirmation email with any relevant tracking and delivery information. In most cases, prizes will be delivered 8-12 weeks from the date your order is processed, unless your prize is in limited quantities or backordered.