FlyerTalk Evangelist
Join Date: Oct 2005
Location: Ponte Vedra Beach, FL
Programs: DL PM, HH Diamond, Fairmont Prem, SPG Gold, Priority Club Plat/IC Amb, AmEx Plat
Posts: 10,839
Were they linked to your SkyMiles account?
Try booking a trip online. On the Passenger Information page, tick on the "Pay with e-Credits". The next page will allow you to search for credits by SkyMiles number and Ticket number. See if your credits show up.