I guess SST is mad!
But he/she has a right to be.
It was indeed shabby for RN not to give nay sort of heads up concerning these changes -- even the airlines give some notice.
I will continue to dine at some of the restaurants I have done so over the years not out of foce of habit to RN but more out of loyalty to those restauarant owners. However, as for new restaurants, I doubt that I will even search out RN restos.
Whereas I would first consult RN if there was a resto in the area that I had planned to be in, now I will just go to Yelp, etc, and see what intrigues me at my price point. 10 miles to the $ and bonuses were enough to get me to check RN first.
5 miles to the $ -- Fugheddaboutit!
If the resto is on RN, so much the better and I will get something I was not expecting. However, it is not worth the trouble to check anymore for a measly 5 miles to the $.
Please feel free to convey this message to your boss,
Stacy Delgado!!!