Originally Posted by
Starwood Lurker II
Hi Condition One,
As William has mentioned earlier, on a paid rate, room preferences, such as bedding type and smoking preferences, are guaranteed.
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In addition, it should be reported to Corporate Customer Service. 800-328-6242 or
[email protected].
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
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