FlyerTalk Forums - View Single Post - Small scuff marks on driver's side door: Attendant says don't worry about it
Old Nov 19, 2008, 2:55 pm
  #3  
mjcewl1284
 
Join Date: Jan 2006
Location: SZX/HKG/BWI
Programs: UA 1K 1.1MM, CX Diam 1.0MM, Bonvoy LT Titanium, Hertz PC, MGM Pearl
Posts: 2,637
Originally Posted by theacendahole
Did you document the attendants name or have the attendant document these damages on paper prior to leaving?
Yes, no. I told him to document the damages but whether or not he did was another question. Him saying "Don't worry about it," seems open-ended. Maybe he did document it afterwards but the problem was that I didn't get an affirmation of whether or not he did document it, hence my problem.

I don't rent cars very often, in fact this is the first case of this happening (finding my car to have some imperfections). Should a strict and harsher tone be used next time in order to avoid this?
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