Originally Posted by
normcpa
I just checked your suggestion, and you are absolutely right! MY BAD!!
Thank goodness for FT. I had held the flights yesterday, and I just clicked on "purchase" (on the "hold" e-mail). Somehow aa.com didn't know who I was, and that caused the problem. I just now went in and picked out the exit row seats with no difficulty.
Thanks for your help!
I can smile again.
Glad you got it figured out
Would you mind updating the OP to indicate that this has been sorted out and that there is, in fact, no change? It'll save others some time.