Originally Posted by normcpa

I just checked your suggestion, and you are absolutely right! MY BAD!!

Thank goodness for FT. I had held the flights yesterday, and I just clicked on "purchase" (on the "hold" e-mail). Somehow aa.com didn't know who I was, and that caused the problem. I just now went in and picked out the exit row seats with no difficulty.

Thanks for your help! I can smile again.