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Delta cancelled flight, won't refund
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Sep 22, 2008, 12:03 pm
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soitgoes
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
You need to escalate to a manager. DL doesn't have the most passenger friendly CoC, but they can't force you onto another flight if yours is canceled. They do have to refund if you request it.
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