Originally Posted by kaichun1216

I think UA had right to cancel flights. However, MY POINT IS the decision UA made to cancel flight on 9/12 should be more considerable. Following the cancelation on 9/13 and 14 hours flight delay on 9/14, UA NRT agents' did not help a lot indeed. Users on that thread have also mentioned this problem, and I persnoally think they made fair statements to describe UA's agents unwilling to help.

Btw, Taiwanese government asked CI, if possible, to help carry passengers once the weather condition got better after 9/14. In fact, CI operated flight 100 to NRT on 9/13 morning and canceled flight 101 to TPE. CI also canceled flight 017 to TPE once this flight arrived at NRT from HNL on 9/13. Therefore, at least two planes on NRT ground, and it helped CI resumed its operation very quickly the next day (9/14) and transported lots of passengers from NRT (even BR did the same thing). I hardly heard complains about CI and BR's operation this time.