What location did you book?
Did the hotel remain open for all 3 days you booked?
If so, then I don't see the issue?
What part of the agreement did they fail?
Update: I don't really see this a much of a hotel deal kind of thing.. more like something that should go in the Hilton forum.
In re-reading your message, you indicate your meeting was canceled due to Hurrican Hanna.
However, as long as the hotel was open, I don't see the argument for a refund for this non-refundable booking.
That's part of the risk for non-refundable bookings, unless the rules state otherwise.
Last edited by mvoight; Sep 8, 2008 at 6:42 pm