Originally Posted by
Gandhi90s
If I were running a business, I would love to have customers like you!
If you ordered an air-conditioner in July and it was not installed until November, would you still be willing to pay for it?
An 8-hour delay for MX problems is definitely a candidate for compensation.
Of course it's a candidate for compensation. As I said, it's not a candidate for a refund.
If I bought an air conditioner in July, and signed a contract for installation for July which stated that the installation may be delayed or even canceled and rescheduled, and I still signed the contract, then I would not be entitled to a refund.
You sign that agreement ever time you book a plane ticket.